We pack each one of our plants with extreme care and love so it has the best chances of making its journey to you. Sometimes leaves may yellow or fall off due to shipping stress and that does not indicate an unhealthy plant. (Let's be real, if we were put into a box and moved around in the dark, we would be stressed too) We strongly recommend waiting at least 30 days after receiving to repot. Plants may or many not have blooms and or new growths.
Unfortunately we are unable to take returns on plants or cuttings since we are unable to control how it is cared for and handled once it leaves our hands. We do not replace cuttings if your attempts at rooting are unsuccessful. We are not liable for any damages to the plants due to time in transit, weather, or lost packages once they are in the possession of USPS.
Please keep in mind that if you use the free shipping code (FREESHIP22) for orders over $122, it is for standard shipping. If you would like to upgrade to priority shipping for an additional fee, please select the priority option at checkout.
***By purchasing, you agree to the above terms.***